Receiving a Callback After a Call

If configured, after a call is complete, the following information will be sent as POST request to the Callback URL in your Team Settings:

Field	Type	Description
id	integer
account_id	integer
team_id	integer
status	string	ringing, in-progress, offline, missed, completed, ignored, busy, or error
result	string	missed, voicemail, contacted, removed
direction	string	inbound, outbound
is_fallback	boolean	true, false
tag	object or null	{id, name}
stage	object or null	{id, name}
lead	object or null	See Lead {id, first_name, last_name, email, phone_number, company, category, source, crm_id, tags, notes, comments, params}
user	object or null	See User {name, phone_number, custom_id, fub_id, email}
number	object or null	See Phone Number {name, phone_number}
lead_attempt	integer	Number of times the lead was called
agent_attempt	integer	Number of time the agent was called
recording_url	string	Example: https://cdn.callingly.com/recordings/xyz.mp3
transcript	string
response_time	integer	Time in seconds
seconds	integer
date	date string	MMM DD, YYYY Example: Dec 25, 1975
time	time string	HH:MM:SS Example: 14:15:16
datetime	ISO8601 string	YYYY-MM-DDTHH:MM:SS+TZ Example: 2019-02-01T03:45:27+00:00

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